radja bandot Platform Privacy Notice

This page describes what we collect when you use radja bandot and how we keep that data protected. We operate an online gaming and sportsbook platform available where local law permits. When you register an account, deposit funds, place bets on Liga 1 or Piala AFF matches, or play our live-dealer tables, we collect personal information necessary to verify your identity, process payments, and comply with anti-money-laundering regulations.

Our radja bandot privacy practices reflect our commitment to transparency and security. We do not sell your data to third parties for marketing purposes. We do not share your account details with unrelated businesses. We encrypt sensitive information and limit access to authorized staff only.

This notice outlines what data we collect, how we use it, who we share it with, and what rights you have over your information.

What We Collect at radja bandot

We collect information in several categories. Account registration data includes your full name, email address, phone number, date of birth, and residential address. Identity verification data includes a copy of your ID card or passport, which we use to confirm your identity and comply with regulatory requirements. Payment data includes your bank account number or mobile wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) used for deposits and withdrawals.

Behavioral data includes your betting history, game play records, account balance, and login timestamps. We collect this to detect fraud, prevent underage access, and comply with responsible-gaming monitoring. Technical data includes your IP address, device type, browser version, and app version. We use this to troubleshoot technical issues and prevent unauthorized access.

We do not collect your payment card details directly. When you deposit via bank transfer or mobile wallet, our payment processor handles the transaction and we receive only a confirmation code and transaction ID. Your card or wallet credentials never touch our servers.

How we use your data

We use your data for the following purposes. Account management: We verify your identity, maintain your account, and process your deposits and withdrawals. Regulatory compliance: We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations by collecting and storing identity documents. Fraud prevention: We monitor for suspicious activity, duplicate accounts, and unauthorized access. Customer support: We use your contact information to respond to your inquiries and resolve disputes.

Service improvement: We analyze aggregate betting patterns and app usage to improve our platform. This analysis is anonymized and does not identify individual users. Legal obligations: We may disclose your data if required by law, court order, or government request.

Account data

Name, email, phone, date of birth, address — used for account verification and contact.

Identity documents

ID card or passport copy — used for KYC compliance and fraud prevention.

Payment information

Bank account or wallet ID — used for deposits and withdrawals only.

Behavioral data

Betting history, game play, login times — used for fraud detection and service improvement.

Technical data

IP address, device type, browser version — used for security and troubleshooting.

Third-party processors

We share your data with trusted third parties only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment partners) receive your payment details to process transactions. Our hosting provider stores our servers and databases; your data may be stored on servers located outside Indonesia. Our email service provider sends you account notifications and support responses. Our analytics provider receives anonymized usage data to help us improve the platform.

We do not authorize these third parties to use your data for their own marketing or business purposes. They are contractually bound to use your data only to provide services to radja bandot.

Your Rights and Our Commitments

We at radja bandot recognize your rights over your personal data. You have the right to access your data by requesting a copy from our support team. You have the right to correct inaccurate information—if your address or phone number changes, update it in your account settings or contact support. You have the right to request deletion of your data, subject to legal retention requirements (we may retain identity documents for seven years to comply with AML regulations).

You have the right to object to certain uses of your data. If you do not wish to receive marketing emails, you can unsubscribe via the link in any email or adjust your notification settings in your radja bandot account. You have the right to data portability—we can export your account data in a standard format if you request it.

Data retention and security

We retain your account data for as long as your account is active. If you close your account, we retain identity documents and transaction records for seven years to comply with anti-money-laundering regulations. After that period, we delete or anonymize your data. We encrypt all sensitive data in transit and at rest using industry-standard encryption (TLS 1.2 or higher for transmission; AES-256 for storage).

We limit access to your data to authorized radja bandot staff and contractors who need it to perform their duties. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we notify affected users and relevant authorities as required by law.

Cookies and tracking

Our radja bandot website and app use cookies and similar tracking technologies. Session cookies keep you logged in during your visit; they expire when you close your browser. Persistent cookies remember your preferences (language, theme) across visits. Analytics cookies help us understand how users navigate our platform. We do not use cookies to track you across unrelated websites.

You can disable cookies in your browser settings, though this may limit platform functionality. Our app does not use third-party tracking pixels or cross-site trackers.

International data transfers

Our radja bandot servers may be located outside Indonesia. When your data is transferred internationally, we ensure it receives the same level of protection as it would in Indonesia. We use standard contractual clauses and data processing agreements to ensure compliance with data protection principles.

Contact and complaints

If you have questions about our privacy practices or wish to exercise your rights, contact our support team via in-app chat or email. If you believe we have mishandled your data, you may file a complaint with your local data protection authority. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang can contact their regional privacy office for guidance.

We review all privacy complaints and respond within 30 days. If we find we have violated your rights, we take corrective action and notify you of the outcome.

Policy updates

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our radja bandot platform. Your continued use of radja bandot after such changes constitutes your acceptance of the updated policy.

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